Product Manager

Itasca, IL

Full Time

Product

Experienced

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always conﬁdently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Product Manager with the industry leader- and build a career you can trust.

The Product Manager will be responsible for product management of Accertify’s Device, User Behavior Analytics (UBA), and Authentication capabilities. They will have strong technical aptitude and understand technologies required for device fingerprinting – like JavaScript and mobile SDKs. They will be able to stay on the forefront of browser and operating system changes for both web and mobile devices and able to research and advise on new technology changes in order to keep our device solutions as accurate as possible. They will research, develop, coordinate, and implement product strategy and align this strategy with marketing efforts, and ensure all operating teams are instructed on new product offerings and go-to-market strategies.

Key Responsibilities:

Develop a long-term product strategy/roadmap for Device, UBA and Authentication
Collaborate with technical development teams to plan future releases and finalize feature requirements
Write technical requirements/specifications and manage the team’s backlog
Actively participate in team SCRUM ceremonies
Present to clients on new products and the future roadmap
Conduct research and competitive intelligence to identify and capitalize on market opportunities
Train internal teams on product features and functionality
Coordinate with marketing, sales, documentation, legal and partnership teams to develop sound go to market strategies
Track and adjust product based on browser, operating system, and mobile platform (Apple, Google, Microsoft) policy changes and version upgrades, as well as regulatory and privacy considerations
Working knowledge of how data collection fits into our risking products and collaborate on shared projects for reporting and event decisioning
Research areas for new potential revenue streams
Gain a solid comprehension of internal systems architecture
Ensure proper internal and external product documentation
Track key product metrics and use for project justification

Qualifications:

Bachelor's degree in Business, Computer Science, Engineering or related field
Minimum 2 years of product management experience in a technology heavy role
A very technical background and skillset with the ability to understand systems integrations, APIs, and data collection
Ability to write API specifications and request/response examples using JSON
Ability to create data flow diagrams for complex system interactions (swim lanes, process flow, sequence diagrams)
Solid entrepreneurial mindset and ability to set tasks and goals and independently meet them
Understanding of databases and datasets with the ability to ideate and prioritize what data needs to be available in order to accomplish our KPIs
Ability to generate product strategy and direction via competitive landscape, market research, customer interviews, etc…
Outstanding communication, presentation, time management, and interpersonal skills
Proven ability to build collaborative, trusting cross-functional relationships
Travel less than 10%

Preferred Qualifications:

Strong understanding of JavaScript capabilities and browser technology especially related to collection capabilities
Exposure to fraud detection for eCommerce and payments industry
Exposure to device fingerprinting technology
Past experience with passkeys and other authentication methods (eg. Magic Link)
Past experience with CIAM/IAM systems
Prior experience as a front end software developer
Ability to write Splunk queries

Additional Details:

Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
Workplace Flexibility: Hybrid (3 days in-office per week)
Travel: little to none
Potential base salary range: $100,000-130,000. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.
Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.

What We Offer:
At Accertify, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of yourself and your family!

Comprehensive Health Coverage: Enjoy peace of mind with medical, dental, and vision insurance options tailored to your needs.
Generous Time Off: Recharge with paid time off, holidays, and personal days to maintain a work-life balance.
Financial Wellness: Plan for the future with competitive pay, a 401(k) retirement plan with company match, and financial planning resources.
Professional Growth: Advance your career with access to training, development programs, and opportunities to grow within the company.
Wellness Support: Stay healthy with wellness programs, mental health resources, and fitness perks.
Family-Friendly Benefits: Take care of your loved ones with parental leave, adoption assistance, and flexible work arrangements.
Perks and Extras: Enjoy additional benefits like commuter assistance, employee discounts, and company-sponsored events.

At Accertify, we’re committed to supporting your success at work and in life!

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