Strategic Risk Services Program Manager

Itasca, IL

Full Time

Strategic Risk Services

Manager/Supervisor

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Strategic Risk Services Program Manager with the industry leader- and build a career you can trust.

The Strategic Risk Services Program Manager will play a critical role in shaping and driving key business strategies across the organization. This leader will oversee high-impact initiatives, deliver actionable insights to Senior Leadership, and support enterprise-wide decision-making. With a strong focus on strategic execution and innovation, the individual in this role will serve as a trusted advisor to senior executives—guiding complex initiatives from vision to implementation. Success in this role requires a blend of strategic thinking, thought leadership, and operational excellence to help advance the organization’s long-term goals.

Responsibilities:

Administrative Planning:

Develop and execute effective communication plans for the organization. This includes presentations for town halls, internal memos, etc.
Manage operational processes for the Executive Office, including event management, Reward & Recognition programs, etc.
Manage day-to-day business priorities, deliverables, and reporting for the Executive Office.

Strategic Planning:

Understand and shape the company’s strategy and mission; Develop plans to materialize strategy and analyze business proposals; Assist with the analysis, creation, and execution of business plans and strategies.
Provide support and insight into significant organizational changes (e.g., shift in strategic focus, change management, etc.)
Drive the goals of the Accertify organization, including managing critical strategic projects and initiatives.
Provide strategic thought leadership with an ability to learn quickly, “connect the dots”, and drive results while working with minimal direction.

Project Management:

Drive key transformational innovation projects with cross-functional teams.
Partner with the Senior Leadership Team to achieve shared goals. Develop a deep understanding of our business to identify, analyze, recommend, and implement strategic solutions.
Work with the Senior Leadership Team to plan and execute the long-term strategic plan.
Effectively collaborate across teams through managing people, tasks, and workflows.

Data Insights:

Gather relevant data from various sources, analyze complex data sets, and provide deeper insights on trends to the Senior Leadership.
Have a solid executive presence and be comfortable navigating and representing the organization professionally and engagingly.
Analyze and manipulate data to develop frameworks and solutions for critical business issues.
Own headcount tracking, reconciliation, and reporting.

Qualifications:

Bachelor’s Degree required.
Highly proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
Analytical mindset with strong financial acumen and organizational skills.
Flexible, adaptable, and comfortable with ambiguity.
Ability to prioritize and manage multiple deliverables and react to changing needs.
Strategic thinking and ‘attention to detail’ to demonstrate the ‘big picture’ of tactical execution.
Highly organized, anticipatory with strong leadership, influencing & collaboration skills.
Strong integrity, confidence, discretion, and executive presence when interacting with senior leaders across the organization. Ability to handle projects of a sensitive and confidential nature.
Ability to deal with issues and subject matter requiring considerable sensitivity, discretion, and judgment.
Possess excellent relationship skills, building relationships across geographies/locations and leveraging those through collaboration and partnership to drive results.
Work well under pressure, be flexible, and balance multiple priorities with tight deadlines.
Possess excellent communication skills – primarily written- to draft effective communication and presentations for colleagues based on the setting (internal and external facing).

Additional Details:
Location:

Primary – Itasca, IL
Secondary – Virtual
Workplace Flexibility: Primary – Hybrid (4 days in-office per week), Secondary – Virtual
Travel: 10 to 15% travel

Compensation & Benefits:

Salary: Competitive base salary with performance-based incentives. Potential Salary Range: $90-130K, plus an incentive-based bonus. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations.
Travel: 5% of travel, Domestic/International
Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
Workplace Flexibility: Hybrid (minimum 4 days in-office per week)
Visa Sponsorship: Applicants must be authorized to work in the U.S.; Accertify does not provide visa sponsorship for this position.

Why Join Accertify?
At Accertify, we believe in investing in our people. We offer a comprehensive suite of benefits to support your success both professionally and personally:

Health & Wellness: Medical, dental, and vision coverage for you and your family.
Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
Financial Growth: Competitive pay, 401(k) with company match, and financial planning resources.
Career Development: Training programs, mentorship opportunities, and growth potential within the company.
Wellness Support: Mental health resources, fitness perks, and wellness programs.
Family-Friendly Perks: Parental leave, adoption assistance, and flexible work arrangements.
Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.

At Accertify, we’re committed to your success, because when you thrive, we thrive. Are you ready to make an impact? Apply today and be in the driver’s seat of your career.

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