Fraud Analyst

Mexico City, Mexico

Full Time

Strategic Risk Services

Entry Level

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always conﬁdently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.
Be in the driver’s seat of your career as a Fraud Analyst with the industry leader- and build a career you can trust.

As a Fraud Analyst, you will help facilitate Accertify’s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for clients across all industries.

Responsibilities:

Identify and prevent fraudulent transactions, powering exceptional client results
Work well with a team of industry experts to monitor real-time fraud decisioning software
Independently resolve problems that require in-depth investigation and/or research
Constantly communicate fraud trends and share best practices with peers and leaders
Perform a thorough analysis of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
Maintain professional persistence when reviewing transactions or speaking with customers
Prioritize work to meet and exceed deadlines and performance goals
Report platform issues as they arise and proactively identify potential impacts to clients
Ensure the success of Accertify’s customers by delivering results on a daily basis.

Qualifications:

Bachelor’s Degree required
Strong desire to build a career in the fraud prevention industry
Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
Previous knowledge of the e-commerce industry and CNP environment or similar experience is preferred but not required
Previous knowledge of airlines, retail, ticketing, banking experience, or similar experience is preferred but not required
Fine-tuned organizational, analytical, and critical thinking skills strongly desired
Exceptional problem-solving skills
Displays confidence in making decisions quickly and independently
Must be able to work in a fast-paced, ever-changing environment
Strong internet research skills with the ability to navigate multiple systems at once
Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
Bilingual Proficiency in Spanish & English

Additional Details:

Location: Mexico City
Schedule: Flexibility to work schedules starting as early as 6 am to 2 pm or as late as 2 pm to 10 pm; including 1 day of the weekend, which may vary according to business needs

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