Fraud Analyst
Be in the driver’s seat of your career as a Fraud Analyst with the industry leader- and build a career you can trust.
As a Fraud Analyst at Accertify, you’ll be on the front lines of protecting businesses and consumers by investigating and analyzing high-risk e-commerce transactions. Your expertise will be key in delivering exceptional digital experiences across industries, ensuring the security and trust that drives success in today’s fast-paced, online world. You’ll be empowered to make impactful decisions, shape fraud prevention strategies, and contribute directly to the mission of transforming the digital landscape.
Essential Duties & Responsibilities:
- Identify and prevent fraudulent transactions, powering exceptional client results
- Work well with a team of industry experts to monitor real-time fraud decisioning software
- Independently resolve problems that require in-depth investigation and/or research
- Constantly communicate fraud trends and share best practices with peers and leaders
- Perform a thorough analysis of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions
- Maintain professional persistence when reviewing transactions or speaking with customers
- Prioritize work to meet and exceed deadlines and performance goals
- Report platform issues as they arise and proactively identify potential impacts to clients
- Ensure the success of Accertify’s customers by delivering results on a daily basis.
Skills & Qualifications:
- Bachelor’s Degree required
- Strong desire to build a career in the fraud prevention industry
- Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required
- Previous knowledge of the e-commerce industry and CNP environment or similar experience is preferred, but not required
- Previous knowledge of airlines, retail, ticketing, banking experience, or similar experience is preferred but not required
- Fine-tuned organizational, analytical, and critical thinking skills are strongly desired
- Exceptional problem-solving skills
- Displays confidence in making decisions quickly and independently
- Must be able to work in a fast-paced, ever-changing environment
- Strong internet research skills with the ability to navigate multiple systems at once
- Demonstrated experience and/or strong working knowledge of Microsoft Office Suite
- Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays
- Bilingual Proficiency in Spanish & English
- Location: Onsite at the Accertify Office in Mexico City, Avenida Isaac Newton 293, , Polanco, CDMX, México
- Schedule: Flexibility to work schedules starting as early as 6 am to 2 pm or as late as 2 pm to 10 pm; including one day of the weekend, which may vary according to business needs
What We Offer:
At Accertify, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of yourself and your family!
Comprehensive Health Coverage: Enjoy peace of mind with medical, dental, and vision insurance options tailored to your needs.
Generous Time Off: Recharge with paid time off, holidays, and personal days to maintain a work-life balance.
Financial Wellness: Plan for the future with competitive pay, a 401(k) retirement plan with company match, and financial planning resources.
Professional Growth: Advance your career with access to training, development programs, and opportunities to grow within the company.
Wellness Support: Stay healthy with wellness programs, mental health resources, and fitness perks.
Family-Friendly Benefits: Take care of your loved ones with parental leave, adoption assistance, and flexible work arrangements.
Perks and Extras: Enjoy additional benefits like commuter assistance, employee discounts, and company-sponsored events.
At Accertify, we’re committed to supporting your success at work and in life!