Java Technologist

Itasca, IL
Full Time
Technology
Experienced
Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Java Technologist with the industry leader- and build a career you can trust.

As a Java Technologist. you would be responsible for troubleshooting issues on a large SaaS environment built on Linux and Java. You would work directly with Development, Infrastructure and Support teams to solve issues in this high paced transactional environment. Support responsibilities will span multiple data centers as you would participate in supporting our platform in the US as well as in EU.
 
Responsibilities:
  • Diagnose problems with our Web-based enterprise application and various vertical applications
  • Documentation of processes involved with support duties for internal customers and end-users
  • Contribute in writing and in person to root cause analysis meetings as part of process improvement
  • Operate and support a large SAAS platform based on Java and Linux
  • Participate in the development and testing of internal tools, scripts and other coding projects
  • Work closely with peer teams to deliver high availability and optimum performance for customers
  • Work with application developers, support and our QA team to isolate customer issues
  • Diagnose and Analyze issues reported by clients
 
Qualifications:
  • Solid experience supporting a Saas environment product with external customers
  •  A keen analytical, structured, and detail-oriented approach to problem solving and troubleshooting
  • Practical familiarity with the differences between object-oriented programming and functional programming
  • A demonstrable understanding of Java and Python, are required
  • Experience with at least one RDBMS, preferably Oracle or Postgres, and commensurate skill in writing SQL scripts
  • Working knowledge of industry standard formats, especially XML, CSV, and JSON; this includes understanding of character encodings like UTF-8 and ISO-Latin 1
  • Familiarity with the concepts of hashing, symmetric encryption, public key encryption, and SSL/TLS
  • Basic understanding of common networking components and topologies in standard Web application environments
  • Knowledge of the basic Web technologies: HTML, CSS, Javascript
  • Experience in Linux OS and command line operations

Technical Requirements:
  • Minimum of 3 years of experience building web service API’s or UI’s.
  • Minimum of 3 years of experience in highly scalable, high availability environments supporting high transaction volumes. An understanding of the technical challenges and requirements of such environments.
  • Minimum of 3 years of experience with at least 2 of the following application servers:  WebLogic, WebSphere, Tomcat, or JBoss
  • Minimum of 3 years of experience with at least 2 of the following relational databases:  Oracle, MySQL, SQL Server
  • Experience with supporting and/or debugging mobile applications written in Objective-C for iOS, and/or in Java for Android a PLUS!
  • Experience working with customers to explain complex technical concepts
  • Familiarity with noSQL databases.
  • Passion for software engineering, mobile security, and writing clean, maintainable code.
  • Proven problem-solving skills, the ability to roll up your sleeves and tackle hard problems with little technical direction or oversight.
  • Customer-first attitude and strong written and verbal communication skills
  • Adept and comfortable working in a rapidly changing environment required
  • Bachelors degree in Computer Science or equivalent work experience
 Additional Details: 
  • Potential salary range: $120,000-$150,000. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
  • Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
  • Workplace Flexibility: Hybrid (3 days in-office per week)
  • Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.
What We Offer:

At Accertify, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of yourself and your family!
  • Comprehensive Health Coverage: Enjoy peace of mind with medical, dental, and vision insurance options tailored to your needs.
  • Generous Time Off: Recharge with paid time off, holidays, and personal days to maintain a work-life balance.
  • Financial Wellness: Plan for the future with competitive pay, a 401(k) retirement plan with company match, and financial planning resources.
  • Professional Growth: Advance your career with access to training, development programs, and opportunities to grow within the company.
  • Wellness Support: Stay healthy with wellness programs, mental health resources, and fitness perks.
  • Family-Friendly Benefits: Take care of your loved ones with parental leave, adoption assistance, and flexible work arrangements.
  • Perks and Extras: Enjoy additional benefits like commuter assistance, employee discounts, and company-sponsored events.
At Accertify, we’re committed to supporting your success at work and in life!
 
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